StarTrinity.com

Measuring quality

StarTrinity VoIP Status

StarTrinity VoIP Status is a distributed test nodes managing system. A node is an instance of StarTrinity SIP Tester that sends/receives SIP calls, measures quality and sends reports to VoIP Status database.

Free trial

VoIP readiness test (one-time test to check IP network): free trial | tutorial (video) | tutorial (text)
Continuous echo audio test (check 2-way audio quality via VoIP server): view demo | see tutorial
Continuous IP network audio test (audio quality between client-side Cisco ATA device and VoIP server): view demo
Download the web UI and configure database on your server: see tutorial here
Use web UI on our server and our few public VoIP server nodes, set up your own tests: free sign up
Set up a VoIP test node on your own server, without installing Web UI: see tutorial here

Pricing

Please contact us for details.

What is tested with the VoIP Status

IP network between your VoIP server (cloud IP PBX) and customer's SIP phones. Detect possible issues:
- Low bandwidth, high packet loss or jitter
- Dropped DSCP 46 (high priority) flag (IP ToS)
- Firewall
- SIP ALG
- NAT: invalid setup for SIP and RTP
- DHCP server issues: the DHCP server can be unavailable
Call center IVR. Detect possible issues:
- Failed calls: no answer, busy tone
- Dead air (silence)
- Invalid audio response
- Bad audio quality: chopped sound
- High IVR audio response delay after DTMF
Full 2-way audio path from caller via PSTN, PSTN-SIP gateway, IP network, softswitch / SIP media server / IP PBX to destination SIP phone or call center agent's headset
International VoIP route. Detect possible issues:
- False answer supervision (FAS)
- Bad audio quality causing low ACD
- Internet and power outages, blocked SIMs causing failed calls and low ASR

VoIP Status test types

Short-term VoIP readiness test -

free demo | tutorial (video) | tutorial (text)
Continuous IP network test - view technical documentation
Continuous IVR audio verification test - view technical documentation
Continuous echo audio verification test - view technical documentation

Change log

2018-06-02 continuous echo audio verification test
2018-06-08 added tracert test into VoIP readiness test
2018-06-13 added DSCP flag test into VoIP readiness test
2018-11-07 added digital code signature into the downloadable EXE file